Sony Japan ends after-sales support for the latest PS3 model to be sold in Japan, as well as all PlayStation 3 peripherals† Support will end at the end of April. Anyone wishing to have their PS3 console serviced in the region is encouraged to apply for after-sales service or send their console to the PlayStation Clinic as soon as possible.
When will the PS3 after-sales service in Japan end?
After sales service will be discontinued for the PlayStation 3 CECH-4300 series and all PS3 peripherals on April 30, 2022. The reason for the end of support is because Sony has finally run out of parts to maintain the console and its accessories. Players wishing to have their console or peripherals serviced are encouraged to sign up “as soon as possible”.
— Ask PlayStation JP (@AskPS_JP) February 28, 2022
A message on the PlayStation Japan support site, as noted by Video Games Chroniclewent into a bit more detail about how players can continue to request support until the service closes at the end of April:
Customers wishing to receive after-sales service for the affected model must submit an after-sales service request via the online repair service or PlayStation Customer Support by Saturday, April 30, 2022 and Saturday, May 7, 2022.
Send the product to the PlayStation Clinic. If you would like to send it directly to the PlayStation Clinic without prior registration, please send it so that it arrives before Saturday, April 30, 2022.
We can no longer accept requests or arrivals after the day following the above deadline, so if you are considering applying for after-sales service, please apply as soon as possible.
Please note that repair may not be possible before the end date due to exhaustion of parts.
Our sincere apologies to customers using this product and thank you for your understanding.
PlayStation 3’s after-sales support had already ended for all other console models prior to this announcement. Meanwhile, support for PS4 and PS5 consoles continues in all regions.
In other news, Elden Ring’s PS5 and PS4 servers will not be available for maintenance later in the day. The update aims to improve some of the game’s multiplayer features. Elsewhere, PlayStation Now is getting four more games tomorrow, including Shadow Warrior 3 and Crysis Remastered.